Privacy Policy

Last updated: August 6, 2025

At ClearVUE Home Inspections ("we," "our," "us"), your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, schedule an inspection, or interact with our team. Please read this policy carefully to understand how your data is handled.

1. Information We Collect

We collect both personal information and non-personal information to provide our services efficiently and improve your experience.

A. Personal Information

You may voluntarily provide the following when interacting with our services:

Full name

Phone number

Email address

Physical property address (for inspections)

Billing and payment information

Real estate agent’s contact (if applicable)

Any other personal details submitted through contact forms, booking systems, or emails

B. Non-Personal Information

Automatically collected data includes:

IP address

Browser type and version

Device type

Operating system

Pages visited and time spent

Referring website (if applicable)

Session cookies and usage patterns

2. How We Use Your Information

We use the collected information for the following purposes:

To schedule and manage home inspection services

To generate and deliver inspection reports

To respond to your inquiries or customer service requests

To process payments securely

To send appointment reminders, updates, and confirmations

To personalize your user experience on our site

To improve website functionality and performance

To comply with legal obligations or resolve disputes

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share data under the following circumstances:

Service Providers: With trusted vendors who assist in processing payments, website hosting, or email communications.

Real Estate Professionals: With your agent (upon your consent) to ensure seamless coordination.

Legal Compliance: If required by law, court order, or to protect the rights, property, or safety of ClearVUE, its users, or the public.

Business Transfers: In the event of a company sale, merger, or acquisition.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encrypted web forms (SSL)

Secure payment processing via third-party platforms

Regular system monitoring and maintenance

Restricted access to sensitive data

However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience and collect usage data. These cookies:

Remember your preferences

Enable core site functions

Help us analyze website traffic via Google Analytics or similar tools

You can adjust your browser settings to block or delete cookies, though this may affect certain website functionalities.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access and review the personal data we hold about you

Correct inaccurate information

Request deletion of your personal data

Withdraw consent to communications

Opt out of analytics or tracking tools

To exercise these rights, email us at contact@clearvuehomeinspection.com.

7. Third-Party Links

Our website may contain links to external sites (e.g., partner sites, social media). We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing personal data.

8. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from minors. If you believe a child has submitted personal information, please contact us so we can promptly remove it.

9. Data Retention

We retain your information as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page occasionally to stay informed.

11. Contact Us

For questions, concerns, or to exercise your data rights, please contact:

ClearVUE Home Inspections
12824 Cathy Ct Midland NC 28107
contact@clearvuehomeinspection.com
+1 980-485-7738
www.clearvuehomeinspection.com